My kitchen flooded, and Paul Davis was assigned through my homeowners insurance claim. From the very beginning, I was impressed by the responsiveness, professionalism, and efficiency of the entire team. I received a call the same day my claim was approved, and work began shortly afterward. Liz and her team spent an entire day carefully tearing out my kitchen cabinets, trim, and floors. They treated my home with great care, protecting furniture and surrounding areas during the demolition and thoroughly cleaning up afterward. Every person who worked in my home was kind, courteous, professional, and genuinely pleasant to work with. What impressed me most was the teamwork. It was obvious they took pride in their work, were dedicated to doing things the right way, and genuinely enjoyed working together. Liz deserves special recognition for the exceptional job she did managing the project. Her knowledge and experience were evident from our very first interaction, and she immediately inspired confidence during what could have been a stressful situation. She was organized, attentive, and proactive, always making sure I understood what was happening and what to expect next. What stood out most was how much she genuinely cared. She was always available to answer questions, checked in regularly throughout the process, and worked around my schedule to coordinate follow-up visits. Her communication was outstanding, and she approached every interaction with professionalism, patience, and kindness. It's rare to find someone who is not only excellent at their job but also makes customers feel truly supported throughout the process. In 25 years of home ownership, I have worked with many contractors and service professionals, and I can honestly say this was the best experience I have ever had. Every member of the crew helped make a difficult situation manageable. I would highly recommend Paul Davis to anyone facing a home restoration project.
Kevin W.
Amber was the project manager who handled our repair and she was great. She was so responsive and made sure everything run smoothly and on schedule. Amber kept checking on progress and ensured a high quality of work is delivered. She provided good alternatives and options of materials when needed.
Sura A.
The staff was very courteous and always cleaned up when done. The quality of the work was great. I would recommend Paul Davis for any restoration work.
LTC W.
Guirkin Plumbing Company referred Paul Davis. I was very pleased with Paul Davis Mitigation timely response. The workers all were very helpful & respectful working with me to get the water soaked areas in the Master bedroom & upstairs storage room dried. They also opened ceiling,walls & removed all wet insulation to allow better drying potential.
Denise C.
Great people. They are on top of your project, respond quickly, and the work is very good. They always clean up afterwards, very little mess if at all. Very pleased!
Teresa F.